Currently viewing the tag: "Property Ombudsman"
Failed Warrington Letting Agent Rips Off Landlords

Failed Warrington Letting Agent Rips Off Landlords

Warrington Letting Agent Closes Owing ~
Landlords Thousands Of Pounds

Aspire Lettings based on Padgate Business Park in Warrington, Cheshire have vanished leaving more than 200 landlords without thousands of pounds in rental payments.

Landlords are still waiting to receive rental payments from Aspire Lettings, and they have tried to contact the owner of the company, Becky Westby, on numerous occasions, via telephone and email, but have been unable to get anywhere.

Any landlords using Aspire lettings in Warrington (Company number 09042816) should contact their tenants immediately and stop any further rental payments being made to Becky Westby and Aspire Lettings in Warrington and make alternative arrangements.

Affected landlords are also being encouraged to contact The Property Ombudsman and their local trading standards offices.

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Will Landlords Be Safe Under New Rental Rules?

Will Landlords Be Safe Under New Rental Rules?

Tenants Charter could put tenants in a

stronger position over PRS landlords

Regulations which hand private rented sector tenants more power and rights to request longer leases have been greeted with cautious optimism, although the new code of practice, intended for launch by the Government, would bring in much-needed protection for many tenants from rogue and inexperienced landlords.

The proposed Tenants’ Charter, could mean honest and hard working landlords are at a disadvantage and could be put off from renting out properties.

The results of the introduction, could lead to another shortage of available rental stock for the UK property market leading to rent increases and landlords becoming trapped by more stringent legal binding agreements.

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Compulsory Redress Schemes For Lettings And Property Managing Agents New Government Measures Intend

To Regulate Private Rented Sector

The Government has announced that there are to be new regulations introduced in 2014 to provide private rented sector landlords, tenants and leaseholders with additional protection when working with lettings agents or property managing agents.

The Department for Communities and Local Government (CLG) want the introduction of compulsory redress schemes for lettings and property managing agents will ensure that they can be fully investigated where information is not made clear on additional charges, administration fees or any other property or tenant related issue. The proposed measures are intended to provide a cheaper, easier way for landlords, tenants and leaseholders to pursue compensation from lettings and property managing agents if they have a complaint.

The conditions that have to be met by lettings and property managing agents to be a part of a redress scheme have now been published by the Government.

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Complaints against letting agents increased drastically during 2012, occupying the majority of the Property Ombudsman’s time and increasing the organisation’s workload.

During 2012, the Property Ombudsman received a total of 15,782 complaints, including those made against both Estate agents dealing with property sales and lettings and property management agents concerning renting property.

The increase in volume was a 12% jump up from 2011 when there were 14,066 complaints and landlords were slightly more likely to make a complaint about letting agents rather than the tenants complaining about landlords.

In addition there was also a 39% increase in the number of cases referred for formal review or easy resolution. In total, the Ombudsman supported 73.8% of complaints against lettings agents.

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The Property Ombudsman’s 2011 report, released last week, has shown a large increase in the number of complaints made against UK letting agents managing residential Buy To Let (BTL) properties in the Private Rented Sector, (PRS). .

The Association of Residential Letting Agents, (ARLA) have backed the UK Property Ombudsman, Christopher Hamer, in his call for proper regulation of the UK letting agency industry.

Mr Hamer’s report noted the need for a dedicated council that promotes the importance of using letting agents that are recognised members of either ARLA or the Property Ombudsman Scheme.

However, ARLA want legislation be put in place which demands the registration and licensing of all UK letting agents.

ARLA Operations Manager, Ian Potter, said “As an organisation that strives to achieve the best possible standards within the private rented sector, we are disappointed to see a rise in lettings complaints over the past year. That said, it comes as very little surprise given there is no national regulation in place to stop rogue agents setting up shop and taking advantage of what is a fragile market, 26% of complaints were against agents who did not belong to an Ombudsman scheme.”

Mr Potter then went on to recommend that tenants looking to enter into agreements with letting agents should, for their own protection, ensure they are members of the Property Ombudsman Scheme at the very least.

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