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MPPT Spotlight are focusing on Tenants this week with a series of articles on getting the best out of tenant

MPPT Spotlight are focusing on Tenants this week with a series of articles on getting the best out of tenants

Tenants Admit Having Problems With Landlords And Letting Agents

55% of tenants in the UK’s private rented sector (PRS) have experienced problems with their landlord or their appointed letting agents according to the latest research from the Association of Residential Letting Agents (ARLA).

The most common issue which affected 31% of PRS tenants was the length of time taken to fix problems in rental properties including issues with boilers, heating and electrical outlets.

Once a problem was raised, tenants have waited an average of 36 days for the problem to be fully resolved. However over 14% of PRS tenants never had their rental property problems fixed at all, according to the research.

18% of tenants surveyed also reported frustrating delays with landlords not replacing worn out fixtures and fittings on demand, including requests to replace old or damaged kitchen cupboards or tired and worn carpets.

14% of the tenants surveyed, felt that their complaints about repair issues were either ignored or brushed off by landlords or their appointed letting agents.

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Protect Your Rental Property From Opportunistic Thieves

Protect Your Rental Property From Opportunistic Thieves

Help tenants protect your rental property
whilst they are on holiday

The last 2 weeks in August are usually one of the busiest times of the year for people taking holidays, and tenants in rented accommodation are no exception.

However, it is also a very popular period for opportunistic thieves too, according to price comparison website, Gocompare.com, who reckon that 1 in 5 homes in the UK have been subject to vandalism or theft from gardens whilst the occupants were away on holiday and the average value of possessions either damaged or stolen equates to just over £300 (GBP), however, in 16% of UK insurance claims, damage or theft losses totalled over £500 (GBP).

There are a couple of things that you, as the landlord can do to ensure the continued security of your rental property, such as

  • Make sure your Landlord Insurance is valid and up to date
  • Install security lighting
  • Use thorny or prickly plants at boundary edges, such as Roses or Pyrancantha for defensive planting
  • Repair any broken fences or boundary gaps to deter opportunist thieves.

If you know that your tenants are going away on holiday, there are a few simple tips you can help them with that can stop them avoid becoming victims of opportunistic thieves

  • Ask tenants to ensure they have Tenants Contents Insurance in place
  • Make sure all doors and windows are locked and secure
  • Where practical, put lights on automatic timers to make it appear that someone is home.
  • Ask neighbours to keep an eye and an ear on the property, better still ask a neighbour that the tenant trusts to go in and open and close curtains and switch on random lights at different times of the evening.
  • If the property is alarmed, put it on and inform the neighbours, but make sure they have the landlords contact details in case it goes off.
  • Lock sheds and entrances to the garden.
  • Pack away any garden tools or equipment and make sure they are well out of sight
  • Secure expensive plants with wire pegs dug into the ground around the root ball
  • Use a security pen to mark valuable items, like plant pots, garden furniture, ornaments or garden play items such as trampolines, with the postcode of the property.

According to the research carried out by GoCompare, the top five items stolen or damaged from gardens were:

  • Bicycles (20%)
  • Garden sculptures or ornaments (16%)
  • Trees or shrubs (15%)
  • Garden furniture (12%)
  • Lawn mowers (8%)

To emphasise the point about needing landlord insurance, below are some statistics compiled about 2012 burglary hotspots, by postcode.

Burglary Hotspots in 2012
Burglary Hotspots in 2012

Don’t become another statistic, act now
and get the best price for your Landlord Insurance

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