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End Of Tenancy Cleaning Is Main Cause For Deposit Disputes

End Of Tenancy Cleaning Is Main Cause For Deposit Disputes

Cleaning Causes Deposit Disputes

UK private rented sector landlords know that at the end of a typical tenancy the most common cause of a deposit dispute is the standard of the cleaning.

Deposit disputes have increased 10% in 2013, rising from 46% in 2010 to 56% in 2013, according to new data from the Tenant Deposit Scheme (TDS).

End of tenancy cleaning has consistently been the most common dispute between landlords and tenants arguing over the refund of deposits, in mediation cases brought to the attention of the Tenant Deposit Scheme (TDS) and the number of disputed deposits are now at the highest level since the scheme started.

  • 43% of disputes are over damage to rental property
  • 30% of disputes concern redecoration
  • 17% of disputes brought to the attention of the TDS concern rent arrears
  • 13% concern the state of the rental properties gardens

The TDS figures show that 55% of disputes were raised by tenants, with 21% receiving 100% of the deposit amount in dispute. 45% of deposit disputes were raised by landlords and letting agents, however, only 19% received 100% of the amount in dispute.

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Landlords Can Do More To Retain Tenants

Landlords Can Do More To Retain Tenants

Helping Tenants Move Rental Property

There are occasions when landlords need to rise above expectations in order to retain good tenants, even if it means the landlord has to make some arrangements or do extra work.

When tenants request to end a tenancy so that they can move property, there are times when portfolio landlords are in a position to offer them a choice of alternative rental properties to choose from, rather than lose good tenants.

Tenants may want to move for a variety of reasons, including moving to a smaller property that costs less to rent and live in and run due to a change in their circumstances. Downsizing can be a daunting process for anyone because many decisions need to be made about what to take and how much furniture is needed.

In such circumstances it makes sense for the landlord to go above and beyond normal expectations and help the tenants as much as possible, after all if the tenants pay the rent every month without fail and have looked after and even improved the property they currently live in, they are very likely to repeat their actions, benefitting the landlord, so going the extra mile for them is good business.

One way for landlords to help tenants decide what furniture of their own they will be able to take to the new smaller rental property is for the landlord to provide them with an accurate plan of the property including measurements of the size of the rooms and they can then map out each room so that they can work out what will fit.

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