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Complaints Over Tenancy Deposits Increase

Complaints Over Tenancy Deposits Increase

Homeless charity Shelter is urging private sector rental tenants to make sure their deposits are protected, having seen calls regarding deposit protection issues rise by 80% in the last two years.

According to the homeless charity, the average deposit for a privately rented residential property currently stands at £979 (GBP), meaning that if a deposit is withheld at the end of a tenancy, people will be pushed into debt, or even have difficulty securing to a new home.

Landlords who fail to place their tenants’ deposits in one of three authorised schemes within 30 days will face prosecution but it seems many tenants are unaware of the new deadline, leaving some landlords free to flout the law.

Shelter’s chief executive, Campbell Robb, commented: “It is extremely worrying that we have seen such a huge rise in problems with tenancy deposits at a time when privately renting is no longer just a stepping stone to something better, but a long term reality for more and more families.”

Landlords who don’t protect tenants’ deposits can face a penalty of one to three times the full value of the deposit, which will then be awarded to the tenant.

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