UK Land Registry Launches Property Fraud Hotline

UK Land Registry Launches Property Fraud Hotline

A new fraud line has just been launched that allows property owners who are concerned that their property might be subject to a fraudulent sale or mortgage quickly alert the UK Land Registry.

Callers can speak to specially trained staff for practical guidance about what to do next.

The telephone number is 0300 006 7030

Lines are open from 8.30am to 5pm Monday to Friday.

The types of properties most vulnerable to fraudulent registrations or even mortgage fraud are usually empty, tenanted or mortgage-free residential properties.

Individuals at a higher risk of fraud include owners who do not live in the property because they live abroad, buy to let landlords, are in long term hospital or residential care or where a relationship has broken down. Other high risk property types include a landlord’s previous residential address that has since become a rental property controlled by the owner.

Examples of property fraud include situations where a buy to let landlord gets a call from a local estate agent saying that one of his rental properties seems to be being marketed for sale or where a relative learns the property has been ’stolen’ by a fraudster impersonating the deceased proprietor.

Alasdair Lewis, Director of Legal Services said: “Fraud affects all parts of today’s society and everyone in it, costing this country an estimated £38 billion each year. Government has a zero tolerance to fraud against the public purse but in order to fight fraud, everyone needs to work together. The need for everyone to play their part is just as relevant in the fight against property fraud as in other contexts. Our award-winning Counter-Fraud Unit works closely with the police and other agencies to reduce the risk of property fraud. Since September 2009, our measures have prevented fraud valued at £52 million but with an average indemnity payout of some £150,000, fraud is still a fundamental risk to our business.”

Additionally, as part of its commitment to a range of counter-fraud measures, Land Registry’s trial of a free restriction for absent owners is being continued. Around 5,000 properties have been protected in this way since the trial began in February 2012.

Designed to help prevent forgery, the restriction requires a solicitor or conveyancer to certify they are satisfied that the person selling or mortgaging the property is the true owner. There is no Land Registry fee for home owners who wish to register this restriction as long as they do not live in the property. Owner occupiers pay a small fee.

Land Registry’s Counter-Fraud Unit picked up the top prize in the Fraud Prevention Category at the inaugural Fighting Fraud Awards, supported by the National Fraud Authority, in December 2012.

Land Registry’s top tips to help owners protect their property from fraudsters:

  • Make sure your property is registered. If you become an innocent victim of fraud and suffer a financial loss as a consequence, you may be compensated.
  • Once registered, have up-to-date contact details so we can reach you easily.
  • You can have up to three addresses on the register, email addresses or an address abroad can be used. The more information you provide, the more chance we have of reaching you if we need to.
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