Hi All
My property management agents were in the process of interviewing a pair of prospective tenants for one of my properties. The applicants were a homeless married couple who had been forced to relocate to the area due to losing their jobs and wanted to move to an area with better employment opportunities.

The application was going great until it came to checking the couple’s housing benefit entitlement….

According to the local authority (I wont name and shame them here for legal reasons) the married couple were only entitled to the shared room rate because they were married and under 35. The management company attempted to argue over such blatant discrimination by the local authority but the facts seemed to fall on deaf ears.

Single claimants under 35 would be entitled to receive the shared room rate in full as individuals, but because the applicants were married they only counted as a single applicant!

It has taken 4 months of hard work, stress and a great deal of legal wrangling to sort out, including requests for Discretionary Payments, consultations with LHA professionals and arguements with various Government departments.

Following tips and advice gleaned from “The Essential Landlords LHA Handbook” I have now been able to get the full 2 bed LHA rate paid directly to me and the local authority have been forced to make a grovelling apology to the tenants!

It just goes to show that when armed with the right information and legal standpoints there are always options open to landlords, and it pays to invest in the knowledge of experts!

I would like to publicly thank the LHA Expert for his brilliant LHA book and tons of helpful advice!

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